Went for an initial consultation and the procedure of an "instant facelift" was clearly explained. As an in and out, 1 hour procedure, drive yourself home, pretty much no down time, I was sold on it. Plus, it was way less expensive than a traditional facelift with a long recovery time. When I went in to have the work done, everyone was very efficient, could answer any questions, made me feel comfortable and relaxed. Dr. Sarti was awesome, explaining what he would be doing, step by step as we went along. Nitrous was available if I wanted at no extra cost. When I looked in the mirror afterwards, I couldn't believe it. It WAS an INSTANT facelift! Then I was told it gets even better and better in up to 6 months. Wow! I don't believe it is possible to be more satisfied than I am with the results.